Table
The Norwegian Tax Administration - Key Figures | 2010 | 2011 | 2012 | 2011 - 2012 |
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| Relative change |
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| Input | | | | |
|---|
| Own production (NOK million) | 5 037 | 5 096 | 5 195 | 1.9 |
|---|
| Contracted man-year adjusted for long term-leaves | 5 727 | 5 621 | 5 597 | -0.4 |
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| Activities and services | | | | |
|---|
| Persons with tax settlement | 4 153 788 | 4 357 301 | 4 479 686 | 2.8 |
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| Companies with tax settlement | 234 239 | 239 995 | 241 053 | 0.4 |
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| Processed inheritance and gift cases | 44 594 | 45 826 | 46 335 | 1.1 |
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| Processed people registrations in total | 1 552 670 | 1 650 526 | 1 744 555 | 5.7 |
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| Calls to the Tax Hotline | 2 740 045 | 2 666 115 | 2 193 548 | -17.7 |
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| Calls to the Tax Hotline (per cent) | 83.1 | 74.6 | 73.3 | -1.7 |
|---|
| Share of non-response approval of the tax return for persons | 64.4 | 65.3 | 67.1 | 2.8 |
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| Outcomes | | | | |
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| Share of complaints on the tax assessment processed within 3 months | 88.8 | 93.2 | 86.9 | -6.8 |
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| Share of inheritance and gift cases processed within 6 months | 90.2 | 91.3 | 67.6 | -26.0 |
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| Filed police reports | 1 007 | 834 | 856 | 2.6 |
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