Statistics Norway

Innovation in the business enterprise sector

18   Effects from organisational and marketing innovations during the period 2002-2004. The share of enterprises reporting the effect in question to be of high importance
Nace (SN2002) Units with organisational innovations Effects of organisational innovations Units with marketing innovations Effects of marketing innovations
  Number of Reduced time to respond to customer or supplier needs Improved quality of goods or services Reduced costs per unit output Improved employee satisfaction and/or reduced rates of employee turnover Increased enterprise's capacity Increased enterprise's profitability Number of Increased entreprise's sales increased enterprise's profitability
    Per cent Per cent Per cent Per cent Per cent Per cent   Per cent Per cent
05 Fish hatcheries and fish farms 18 11 24 13 23 11 6 6 68 48
11 Extraction of oil and natural gas 26 4 15 8 23 23 23 12 8 25
10, 13-14 Mining and quarrying 17 6 8 13 28 34 19 12 11 11
15-16 Manufacture of food products; beverages and tobacco  116 13 37 42 39 46 28  181 47 15
17 Manufacture of textiles 16 20 26 14 12 33 53 21 19 9
18 Manufacture of wearing apparel; dressing and dyeing of fur 10 20 20 - 10 10 19 12 25 26
19 Tanning and dressing of leather; manufacture of luggage, handbags, saddlery, harness and footwear 1 - - - - - - 2 - -
20 Manufacture of wood and products of wood and cork 79 15 25 36 22 36 38 74 36 24
21 Manufacture of pulp, paper and paper products 15 27 7 13 - 14 7 16 6 -
22 Publishing, printing and reproduction of recorded media  101 16 23 20 29 26 14 88 20 20
24 Manufacture of chemicals and chemical products 37 5 11 22 5 19 22 26 35 27
25 Manufacture of rubber and plastic products 24 4 16 12 12 16 12 33 12 22
26 Manufacture of other non-metallic mineral products 29 7 17 20 26 23 36 29 28 28
27 Manufacture of basic metals 19 22 41 28 17 23 30 11 9 18
28 Manufacture of fabricated metal products 75 20 30 27 13 35 31  103 28 19
29 Manufacture of machinery and equipment n.e.c. 94 15 23 10 19 19 30  116 30 17
30 Manufacture of office machinery and computers - - - - - - - 2 - -
31 Manufacture of electrical machinery and apparatus n.e.c. 40 13 13 29 16 24 24 32 32 13
32 Manufacture of radio, television and communication equipment and apparatus 21 29 38 29 24 38 48 20 35 25
33 Manufacture of medical, precision and optical instruments 21 10 33 33 29 33 28 31 23 10
34 Manufacture of motor vehicles, trailers and semi-trailers 18 11 22 28 16 17 22 18 22 11
35 Manufacture of other transport equipment 69 12 15 7 18 13 14 51 12 6
36 Manufacture of furniture;manufacturing n.e.c. 50 21 19 13 38 25 29 79 23 13
37 Recycling 9 22 67 44 33 89 89 4 50 50
10, 13-37 MINING AND MANUFACTURING, TOTAL  862 15 24 23 23 28 27  962 29 17
40-41 Electricity, gas and water supply 72 9 14 30 18 23 32 42 8 20
45 Construction  377 18 14 11 20 23 20  238 29 19
51 Wholesale trade and commission trade, except of motor vehicles and motorcycles  468 20 33 17 21 37 36  471 32 26
60 Land transport; transport via pipelines 71 13 27 6 6 12 17 48 41 36
61 Water transport 30 27 29 11 34 51 34 20 5 5
62 Air transport 8 13 25 38 25 25 50 8 38 25
63 Supporting and auxiliary transport activities; activities of travel agencies 85 20 35 23 12 40 37 69 32 25
64.2 Telecommunications 40 30 35 30 25 33 55 23 61 22
65 Financial intermediation, except insurance and pension funding 53 6 28 8 21 19 21 47 21 17
66 Insurance and pension funding, except compulsory social security 11 27 45 36 36 45 27 6 17 33
67 Activities auxiliary to financial intermediation 21 15 20 30 21 55 20 12 25 8
72 Computers and related activities  213 22 35 11 20 24 25  207 31 23
73 Research and development 16 - 35 6 32 26 - 18 25 14
74 Enginering and technical testing  145 12 21 17 16 25 21  134 24 14
50-74 SERVICES, TOTAL 1 160 19 32 16 19 32 30 1 062 31 23
00-74 ALL INDUSTRIES 2 515 17 26 18 21 29 27 2 323 29 20

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