Statistics Norway

Innovation in the business enterprise sector

19   Effects from organisational and marketing innovations during the period 2002-2004. The share of enterprises reporting the effect in question to be of high importance
Nace (SN2002) and size classes Units with organisational innovations Effects of organisational innovations Units with marketing innovations Effects of marketing innovations
Number of Reduced time to respond to customer or supplier needs Improved quality of goods or services Reduced costs per unit output Improved employee satisfaction and/or reduced rates of employee turnover Increased enterprise's capacity Increased enterprise's profitability Number of Increased entreprise's sales increased enterprise's profitability
    Per cent Per cent Per cent Per cent Per cent Per cent   Per cent Per cent
05-74 ALL INDUSTRIES 2 515 17 26 18 21 29 27 2 323 29 20
Size of enterprise                    
10-19 employees 1 032 21 27 15 24 33 29 1 025 33 23
20-49 employees  780 14 29 18 21 29 25  706 30 17
50-99 employees  332 14 18 23 21 22 27  286 28 19
100-199 employees  173 16 26 21 14 26 27  143 24 20
200-499 employees  113 14 17 22 9 20 30 93 12 10
Over 500 employees 87 9 17 24 9 20 23 70 16 17
                     
10, 13-37 MINING AND MANUFACTURING, TOTAL  862 15 24 23 23 28 27  962 29 17
10-19 employees  294 15 24 22 33 29 27  348 31 19
20-49 employees  259 15 27 21 22 34 24  306 35 15
50-99 employees  136 16 22 26 22 26 31  147 26 16
100-199 employees 79 13 24 27 11 25 28 74 23 19
200-499 employees 55 16 18 25 4 18 29 51 8 10
Over 500 employees 39 13 18 26 8 15 21 36 17 19
                     
51-74 SERVICES, TOTAL 1 160 19 32 16 19 32 30 1 062 31 23
10-19 employees  506 26 34 12 20 39 33  543 34 25
20-49 employees  393 11 35 16 22 26 26  295 29 21
50-99 employees  115 16 20 26 15 25 33  101 31 24
100-199 employees 69 22 30 16 16 28 26 60 25 23
200-499 employees 45 11 16 20 11 22 31 36 17 11
Over 500 employees 32 9 19 31 13 28 34 28 14 14
                     
05, 11, 40-41, 45 OTHER INDUSTRIES  493 16 14 13 20 23 22  298 26 20
10-19 employees  231 16 17 13 21 24 24  134 34 29
20-49 employees  127 24 11 15 15 31 24  104 17 14
50-99 employees 81 9 10 11 26 9 11 38 29 16
100-199 employees 25 8 17 20 17 25 25 9 23 -
200-499 employees 13 15 15 15 23 23 31 6 17 -
Over 500 employees 16 - 13 6 6 13 6 6 17 17

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