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14366: Problems encountered with deleting an account, by sex and age (per cent) 2024

Yun Walther-Zhang, Statistics Norway
+47 409 02 538
Nazia Yousaf, Statistics Norway
+47 48039917
2024-09-24 08:00
Have opened an account or registered with a free app or service:
per cent
Have deleted or tried to delete/close own account of a free app or service:
per cent
Have encountered problems when trying to delete own account of a free app or service:
per cent
Have opened an account or registered with a free app or service:
Data collection in April/May
Have deleted or tried to delete/close own account of a free app or service:
Data collection in April/May
Have encountered problems when trying to delete own account of a free app or service:
Data collection in April/May
Statistics Norway
External PROD
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Mandatory

Selected 1 of total 3

Mandatory

Selected 1 of total 1

Selected 0 of total 3

Optional variable
Field for searching for a specific value in the list box. This is examples of values you can search for.16-24 years , 25-34 years , 35-44 years ,

Selected 0 of total 9

Optional variable
Number of selected data cells are:
(maximum number allowed is 300 000)
Number of selected cells exceeds the maximum allowed 300 000
In the last three months, from the time of interviewing.

contents

Have opened an account or registered with a free app or service

For example a subscription/account for social media, apps for buying transport tickets, music streaming, games.

Have deleted or tried to delete/close own account of a free app or service

The percentage is calculated on the basis of those who have opened an account or registered with a free app or service.

Have encountered problems when trying to delete own account of a free app or service

For example difficulty to find a way to delete the account, spending a disproportionate amount of time to do it, technical issues, unacceptable conditions for withdrawal, inability to succeed. The percentages are based on those who have deleted/attempted to delete their account.