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/en/teknologi-og-innovasjon/statistikker/iktbrukn/arkiv
13803
Stagnated use of public electronic services
statistikk
2006-09-15T10:00:00.000Z
Technology and innovation;Establishments, enterprises and accounts
en
iktbrukn, ICT usage in enterprises, information and communication technology, enterprises, electronic communication, Internet use, websites, ICT use by industry, online shopping, security solutionsEstablishments and enterprises , Information and communication technology - ICT, Establishments, enterprises and accounts, Technology and innovation
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ICT usage in enterprises2006

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Stagnated use of public electronic services

The proportion of enterprises which use public electronic services is stable compared to last year. About 70 per cent of enterprises have adopted the most popular public electronic services. Two out of three users were satisfied or very satisfied with the quality.

Proportion of enterprises which were satisfied or very satisfied with the quality of public electronic services. Enterprises which used Internet for communicating with public authorities, by employment groups and area of industry. 2006. Per cent

Proportion of all enterprises which used Internet for information search on the homepages of public authorities, downloading forms and sending in information in web format. Enterprises with 10+ employees. 2003-2006. Per cent

The proportion of enterprises which used Internet for information search on the homepages of public authorities in 2006, was approximately the same as in 2005. In both years about 70 per cent of the enterprises used the service. The proportion of enterprises which reported information to public authorities via Internet, has increased over 150 per cent since 2003. In 2003 2 out of 10 enterprises sent in data in web format. Three years later 6 out of 10 sent in data in web format. Between 2005 and 2006 the proportion of enterprises, which used Internet for reporting was stable, about 60 per cent.

In 2006 a little less than 70 per cent of the enterprises downloaded forms from the Internet. In comparison to 2003 this figure corresponds to an increase of over 50 per cent. In that year 45 per cent of the enterprises used Internet for downloading forms. Usage of this public electronic service did also not increase between 2005 and 2006.

2 out of 3 users are satisfied or very satisfied

Enterprises were asked about their evaluation of the quality of four electronic services (information search on the homepages of public authorities, downloading forms, sending in information in web format and submitting a proposal via an electronic tender system). Two out of three enterprises stated that they were satisfied or very satisfied. No employment groups or areas of industry stood out with large variance from this average, between 60 and 70 per cent was satisfied/very satisfied.

Volume of Internet sales. Enterprises with 10+ employees. 1999-2005. NOK billion

Proportion of all enterprises with different types of Internet connections. Enterprises with 10+ employees. 2001-2006. Per cent

60 per cent has broadband

A commonly used definition of broadband is transmission capacity of at least 2 Mbit per second. This survey asked enterprises if they were connected to Internet via various DSL-technologies or other types connections with capacity of ay least 2 Mbit per second. Since 2001 the proportion of enterprises connected to Internet via broadband has increased with 200 per cent. Six out of ten enterprises are now connected to the Internet with a broadband connection. In the same period the proportion enterprises with wireless connection to Internet more than quintupled. In this survey the transmission capacity of wireless Internet connections was not specified. Because several enterprises have more than one type connection to the Internet, proportions for Internet connections do not correspond to the proportion for Internet access.

Sales via the Internet made up almost NOK 100 billion

In 2005 total sales via Internet among enterprises with at least ten employees came to almost NOK 100 billion, or about six per cent of total turnover. Since the calculation of Internet turnover is based on observations with great variation, the uncertainty is larger than for results presented in proportions. Uncertainty in the data can bring large yearly fluctuations. In this publication Statistics Norway has not included financial intermediation in the volume of Internet turnover.

Many other European countries produce statistics about ICT usage in enterprises in cooperation with EUs statistical office Eurostat. The plan for this survey is adapted to Eurostat guidelines. Internationally comparable figures can be found here .

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