ICT usage in enterprises, 2007

Enterprises were asked about their evaluation of the quality of four electronic services (information search on the homepages of public authorities, downloading forms, sending in information in web format and submitting a proposal via an electronic tender system). Two out of three enterprises stated that they were satisfied or very satisfied. No employment groups or areas of industry stood out with large variance from this average, between 60 and 70 per cent was satisfied or very satisfied.

Still the usage of public electronic services is stagnant

The proportion of enterprises which used Internet for information search on the homepages of public authorities in 2007 was approximately the same as previously, about 70 per cent of the enterprises used the service. The proportion of enterprises which reported information to public authorities via Internet has increased over 150 per cent since 2003. In 2003, two out of ten enterprises sent in data in web format. Four years later six out of ten sent in data in web format. Between 2005 and 2007, the proportion of enterprises which used Internet for reporting was stable, about 60 per cent. In 2007 a little less than 70 per cent of the enterprises downloaded forms from the Internet. In comparison to 2003, this figure corresponds to an increase of over 50 per cent. In that year 45 per cent of the enterprises used Internet for downloading forms. Usage of this public electronic service did also not increase between 2005 and 2007.

Over 60 per cent has broadband

A commonly used definition of broadband is transmission capacity of at least 2 Mbit per second. This survey asked enterprises if they were connected to Internet via various DSL-technologies or other types connections with capacity of ay least 2 Mbit per second. Since 2001, the proportion of enterprises connected to Internet via broadband has increased with over 200 per cent. More than six out of ten enterprises are now connected to the Internet with a broadband connection. In the same period, the proportion enterprises with wireless connection to Internet more than sextupled. In this survey the transmission capacity of wireless Internet connections was not specified. Because several enterprises have more than one type connection to the Internet, proportions for Internet connections do not correspond to the proportion for Internet access.

Few use broadband telephony

Usage of broadband telephony varies by size of enterprises. In 2007, over 20 per cent of enterprises with 100 employees or more used broadband telephony. For enterprises with 10-19 employees the proportion was only 12 per cent. The proportion with broadband telephony is highest in Banking and finance. In this industry, one out of four enterprises used broadband telephony in 2007. On the other hand, less than 10 per cent of enterprises within the Hotel and restaurant industry reported usage of broadband telephony.

Tables:

• Table 1 Proportion of all enterprises with Internet access, by employment groups, area of industry and counties. 1998-2007. Per cent
• Table 2 Proportion of all small enterprises (5-9 employees) with Internet access, by area of industry. 2001-2007. Per cent
• Table 3 Proportion of all enterprises with different types of Internet connections, by employment groups and area of industry. 2007. Per cent
• Table 4 Proportion of all small enterprises (5-9 employees) with different types of Internet connections, by area of industry. 2007. Per cent
• Table 5 Proportion of all enterprises with broadband, by employment groups and area of industry. 2001-2007. Per cent
• Table 6 Proportion of all enterprises with permanent connection with less transmission capacity than 2 Mbit per second, by employment groups and area of industry. 2001-2007. Per cent
• Table 7 Proportion of all enterprises with homepage, by employment groups, area of industry and counties. 1998-2007. Per cent
• Table 8 Internet sales. Proportion of all enterprises with turnover from sales via Internet. Enterprises with 10+ employees. 1998-2006. Per cent
• Table 9 Volume of Internet sales, by employment groups and area of industry. 1999-2006. Billion NOK
• Table 10 Proportion of all enterprises with various security measures. 2003-2007. Per cent
• Table 11 Proportion of all enterprises using Internet for dealing with public authorities, by employment groups, area of industry and counties. 2003-2007. Per cent
• Table 12 Enterprises's evaluation of the quality of public electronic services. Proportion of enterprises using Internet to communicate with public authorities (information search, downloading forms, sending in information in web format, submit a proposal in an elektronic tender system), by employment groups, area of industry and counties. 2005-2006. Per cent
• Table 13 Proportion of all enterprises which used broadband telephony, by employment groups and area of industry. 2006-2007. Per cent
• Table 14 Proportion of all enterprises which used open source operating systems (e.g. Linux), by employment groups and area of industry. 2007. Per cent
• Table 15 Proportion of all enterprises which left some tasks requiring IT-specialist to suppliers abroad, by employment groups and area of industry. 2006. Per cent