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12030: Achieved outcomes of digital transformation actions, by degree of change (Central government, county municipalities, municipalities) 2008 - 2024

Ekaterina Denisova, Statistics Norway
+47 40 90 24 12
2024-05-03 08:00
Improved quality for external user services:
per cent
Better input to decision making:
per cent
Reduction in costs of purchasing goods and services:
per cent
Changes and simplification of work routines:
per cent
Staff reduction:
per cent
Employees receive other tasks in the enterprise:
per cent
Faster processing/shorter response time for external users:
per cent
Better interaction with other enterprises:
per cent
Increased use of web self-service solutions for external users:
per cent
New services for external users:
per cent
More robust and secure ICT infrastructure:
per cent
Other outcomes:
per cent
Improved quality for external user services:
1st quarter
Better input to decision making:
1 quarter
Reduction in costs of purchasing goods and services:
1 quarter
Changes and simplification of work routines:
1 quarter
Staff reduction:
1 quarter
Employees receive other tasks in the enterprise:
1 quarter
Faster processing/shorter response time for external users:
1 quarter
Better interaction with other enterprises:
1 quarter
Increased use of web self-service solutions for external users:
1 quarter
New services for external users:
1 quarter
More robust and secure ICT infrastructure:
1 quarter
Other outcomes:
1 quarter
Statistics Norway
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From the year 2024, the figures are based on the administrative division of the municipalities and county municipalities as of January 1st, 2024. For more information, see 'About the statistics'. From 2020 until 2023, the respondents are the municipalities and county municipalities valid from 01.01.2020. For more information, see 'About the statistics'.